Practical Metals Privacy Policy: Data Use & Security

Practical Metals (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy describes how we collect, use, disclose, and protect personal information, including information used for SMS messaging communications.

By visiting and using our website, https://practicalmetals.com/, you agree to the collection and use of information as specified in this privacy policy. Any personal information we collect is only used to provide and improve our services and to communicate with users who have requested or consented to receive such communications. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

To access certain services or request specific information, you may be required to provide personal information sufficient to identify you. This information may include, without limitation, your name, telephone number, mobile number, email address, mailing address, SMS consent and opt-in status, communication preferences, and any other information you voluntarily submit through forms, agreements, or other communications with us.

We do not use personal information to send SMS marketing messages. Personal information may be used for marketing purposes only where you have provided prior express consent and, where applicable, to analyze and understand your interactions with our website and services.

SMS communications will be sent only to individuals who have affirmatively opted in to receive such messages. SMS usage is strictly limited to customer support and service-related communications, transactional or informational messages, account-related notifications, compliance with applicable legal and carrier requirements, and the improvement of our services and communication processes. SMS Terms and Conditions may be viewed here.

SMS Messaging and Consent

By providing your mobile phone number, you consent to receive SMS messages from Practical Metals related to service updates, order notifications, account activity, and customer support communications.

These messages are not used for marketing or promotional purposes.

Message frequency may vary depending on your interaction with our services. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

SMS Terms & Conditions can be viewed here:
https://practicalmetals.com/terms-and-conditions/

Opt-out:
You may opt out of SMS communications at any time by replying STOP. These messages are strictly service-related and not used for marketing purposes.
For help, reply HELP or contact us using the information below.

Data Sharing and Disclosure

We do not sell, rent, or share your mobile number or SMS opt-in information with third parties for marketing or promotional purposes.

We may share personal information only in the following limited circumstances:

• With service providers or vendors who assist us in delivering SMS messages or operating our business (e.g., messaging platforms, carriers), solely for reasons outlined in the Service Providers section of this agreement.
• To comply with legal obligations, regulatory requirements, or lawful requests

Mobile information will not be shared with third parties for marketing purposes.

Service Providers

We may employ third-party services for the following reasons:

• To facilitate our services
• To provide the service on our behalf
• To support the delivery of our services, including SMS message delivery, platform operations, analytics, and compliance
• To assist us in analyzing our product usage and services

These service providers may access personal information only as necessary to perform services on our behalf and are contractually prohibited from using such information for marketing or promotional purposes unrelated to Practical Metals. SMS opt-in data and mobile phone numbers are not shared with third parties for marketing or promotional purposes.

Security

We value your trust in providing us your personal information, and we implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Your Rights and Choices

You may:

• Opt out of SMS communications at any time
• Request access to or correction of your personal information
• Request deletion of your information, subject to legal or contractual requirements

Requests can be submitted using the contact information below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Practical Metals

900 North Cresson Highway, Suite 136

Cresson, TX 76035

Phone: 682.404.1010Email: office@practicalmetals.com